Shipping policy

We're thrilled to offer FREE shipping anywhere in Canada on all orders over $150.

Orders shipping to all Canadian provinces UNDER $150: Flat rate  standard shipping cost of $15. We also offer an expedited shipping option.

If your package is oversized, you may need to pay an oversized package fee, and will be contacted via email.

PLEASE NOTE: To qualify for free Canadian shipping, order must be $150 before tax. Multiple orders cannot be combined to equal $150. We are happy to combine orders for you whenever possible, but one of the orders must total $150 before tax to qualify for free shipping.

SHIPPING TIMES

We aim to ship out all orders within 48-72 hours pending availability and verification of payment. Please note: Due to high volume during sales, you may experience a 3-5 business day delay in your order being filled. 

All orders are shipped Expedited, via Canada Post 

IMPORTANT: Please ensure the address you enter is correct. Addresses entered are the customer's responsibility. Incorrect addresses that need to be changed will incur a fee of $15 if the shipping label has already been printed & has to be cancelled. Once an order has shipped, we have no way of changing the address, and you will need to contact the courier directly. 

Projected shipping times are as follows:

Shipping distance

Local

Regional

National

Projected arrival date (business days)

1 day

Up to 3 days

Up to 7 days


**Please note that delivery times may be delayed during the Holiday season, or due to Covid-19, as well as during any postal strikes.**

NEED IT FASTER? NO PROBLEM!

You can upgrade any Canadian shipment to Express for an additional $10

Projected Express shipping times are as follows:

Shipping distance

Local

Regional

National

Projected delivery date (business days)

Next day

Next day

2 days


FREE LOCAL (OR CURB SIDE) PICK UP

You may also choose to pick up your purchase in store or curb side. Just select the local pick-up option at checkout, and we'll e-mail you when it's ready for pick up.

PLEASE NOTE

We reserve the right to cancel and void or refund payment for any order at any time, and for any reason.

If you have any questions regarding shipping please email us at info@honeyhiboutique.com or call 613-700-2328.